About Us
COMPANY HISTORY
Founded in 1980, Silver Cloud Hotels is proud to celebrate over 45 years of providing outstanding guest service. Following the simple premise of offering our guests “Friendliness and Cleanliness,” we have become the symbol of hospitality in the Pacific Northwest. Our reputation in these two areas exemplifies why our guests return again and again. We currently have eight properties in both Washington and Oregon with over 650 employees. We also have projects in various stages of development as well as an aggressive capital improvement plan for all our properties. Silver Cloud Hotels remain locally owned and operated and we continue to provide extraordinary customer service and trust at the center of all we do. From both the Corporate and Hotel level, our entire staff takes personal pride in providing superior customer service to each and every guest. Our goal is to treat each of our guests as if they were in our own home. We would like to thank our guests for their continued loyalty. We welcome the opportunity to serve your hospitality needs during your next visit to the Pacific Northwest.RESPONSIBLE HOSPITALITY
Silver Cloud Hotels recognizes the importance of protecting and preserving the environment for the benefit and enjoyment of present and future generations. This environmental policy is a statement of our commitment as to sustainability for tomorrow. Our mission in this important area is to conserve natural resources and energy within our hotels without sacrificing safety standards or jeopardizing guest satisfaction and comfort. The following list enumerates some of the activities and actions undertaken by Silver Cloud Hotels. It is by no means complete and we will continue to look for ways to improve in this important area.- IMPROVING ENERGY EFFICIENCY & BUILDING PERFORMANCE We continue to invest in the efficiency and long-term performance of our hotels through energy management, building system improvements and ongoing evaluation of how our properties consume energy. As building performance standards continue to evolve throughout the Pacific Northwest, Silver Cloud Hotels is using these efforts as an opportunity to better understand and manage energy use across our portfolio. Energy benchmarking, equipment optimization, building controls and targeted efficiency improvements can help reduce unnecessary energy consumption while maintaining the comfort and experience our guests expect.
- REDUCING SINGLE-USE PLASTICS Silver Cloud Hotels is transitioning from individual, single-use bath amenity bottles to premium bulk dispensers throughout our hotels. This initiative significantly reduces the amount of plastic packaging used across our properties while allowing us to continue offering the high-quality bath products our guests expect.By reducing single-use containers, we can decrease plastic waste, packaging and transportation impacts while making more efficient use of the products themselves. It is another meaningful step in our ongoing effort to reduce waste without compromising the guest experience.
- EARTHSMART Our EarthSmart housekeeping program, which gives our guests the option to reuse their bed linens and towels throughout their stay, has showed substantial reductions in resources used by our laundry department. This program has resulted in nearly a 40% reduction in both water consumption as well as laundry chemicals.
- CAPITAL EXPENDITURES
- We have installed new automatic, computerized monitoring and dispersion equipment in for our swimming pools and spas. Besides ensuring the proper balancing of water for our guest’s safety and comfort, this new equipment minimizes the amount of chemicals used.
- We have replaced all our ice machines with highly efficient air-cooled units. Each unit will reduce the consumption of water by over 540,000 gallons per year.
- By investing in glasses, china and silverware, we have tremendously reduced the consumption of plastic and paper items used in both our breakfast programs and in our guest rooms.